Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- We ship to street addresses in all countries. We're sorry, but we do not ship to PO Boxes. Business Days: We will process orders to ship Monday – Friday. We ship using UPS or in some special cases other local shipping companies. Maris Jewelry is able to ship to one shipping address per order. If you'd like to ship to multiple addresses, please place a separate order for each unique address. Shipping starts the next day from the order provided that the selected item is in stock. Delivering duration depends on the order’s destination. If you have any questions, please contact us at: info@marisjewelry.gr.
- Privacy & Security
- We want you to know how we handle the information you send us via the internet. This is the way we handle information: Automatic Collection Our web server automatically recognizes the visitor's domain name (not the email address) and records the visitor's browser and platform type (e.g., Netscape browser on a Microsoft platform). Cookies We use cookies to: * Record the visitor's session information (such as the visitor's shopping selections when ), * Record user-specific information on the pages the visitor selects for viewing, * Retain the country of our site that you last visited. Email Addresses When a visitor gives us their email address, or sends us email correspondence, we retain their email address. We do not share our email lists with third parties for marketing purposes. We use email addresses to communicate with you regarding your orders and other matters regarding transactions between us or your customer relationship with us. We may also use your email address to share information about Maris Jewelry products and services that may be of interest to you. You may opt-out of receiving such promotional messages from us at any time. If we do send you a promotional email, you will be given the opportunity to decline receiving similar emails in the future. If you wish to decline receiving such emails in the future, contact us at the following address: info@marisjewelry.gr. Visitor-Keyed Information We retain e-mail address information expressly provided by our visitor. Our visitor has the ability to unsubscribe at any time from receiving future e-mails. To do so, contact us to the following address: info@marisjewelry.gr. Mailing Addresses If you request a catalogue to be mailed to your postal address, you will be placed on our mailing list and you will receive periodic mailings from us. If you purchase through our catalogue, you may also receive mailings from other carefully screened companies to whom we may make such mailing lists available. (These lists do not include Maris Jewelry charge card account holders). If you prefer, you can have your name put on our do-not-share list by writing to us at our address above. Please include your name and address as it appears on your mailing label. Telephone Numbers Visitors who give us their telephone numbers online will receive telephone contact from our representatives regarding orders or requests they have placed online. You may be contacted by one of our representatives conducting research with regard to your satisfaction with our service. Your participation is voluntary and you may opt-out at any time by contacting us to the following address: info@marisjewelry.gr. Security We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our website server. All other data transfer is conducted through a secure phone line. Children's Online Privacy Maris Jewelry does not collect information on any person under 13 years. We ask that children do not submit information to us without the consent of a parent or guardian.
- Returns & Replacements
- At Maris Jewelry, we want you to be completely happy with your purchase. We believe strongly in our products and their quality. But if for any reason you aren't satisfied, you can return merchandise either to one of our stores or by mail within 30 days of purchase for a full refund if you include your receipt. If you bought a product as part of a set, the entire set must be returned to receive a refund. Returning must be done after your contacting us to the following address: info@marisjewelry.gr. Shipping fee is not refundable.
- Ordering
- When your order is received, we'll send you an e-mail confirming your order. Then, when your order is shipped, we'll send you a shipment confirmation. It will include the following information: * Items purchased * Payment information * Shipping method * Shipping information
- Payment, Pricing & Promotions
- We accept payment by Paypal or Credit Card. Using Promotions If you have any promotion codes, you can use them at check out. Look for the Promotion Code boxes on the page. Enter a valid promotion code here and you will see the discount reflected on your order total. Note that promotion codes are case sensitive.
- Viewing Orders
- To find a history of all the orders that you've placed, or the status of a current order, go to My Account, then click "My Orders" and select the order you want to track.